Knowledge Base

Community forums have been closed

User's helping users forum has been closed. Customers should consider the new Help Desk

End of life for our version 5.0 backup products

With the release of our version 6.0 product generation on 15 June 2018, product lifecycle for all of our version 5.0 backup products has been ended.

Upgrade information for users of our version 5.0 backup products

Users that are currently using one of our version 5.0 backup products can get an upgrade to the current version 6.0 successor product.

7B05: The activation server could not be reached

While trying to activate one of the products as listed as below, the following error message occurs: 7B05: The activation server could not be reached.

The product key has reached its activation limit

Product activation of one of the software products as listed below fails with error message: The product key has reached its activation limit.

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